CANCELLING YOUR ORDER PRE-SHIPMENT / PRE-COLLECTION:
Prior to dispatch / collection you may cancel your order at any time without given reason. In case of collection you have 15 days to collect your order, unless otherwise agreed in writing.
To cancel your order pre-shipment, please contact Quirky Classics Limited immediately by telephone or e-mail.
Contact Phone Number – 01772 411 411
Contact Email Address – Erich@quirky-Classics.com
CANCELLING YOUR ORDER POST-SHIPMENT / POST-COLLECTION:
You have 30 calendar days from the time of receiving / collecting the goods to return any products that were no longer required or ordered in error. In this instance your returned items must be in the same condition as delivered, undamaged and retain all original packaging.
Quirky Classics Limited
Items that were damaged in transit should be rejected on delivery, however if it is not noticed at this time then you must report the damage to Quirky Classics Limited Within in one day of delivery, please attach photo of the damaged parcel. At this point we will take any reasonable actions to repair or replace damaged goods in a timely manner. Damages reported after 1 day cannot be entertained so we urge customers to check their order immediately after delivery.
All products offered by Quirky Classics Limited are covered under a 30 days warranty unless stated otherwise at the point of purchase, commencing from the date you received the items. Please be aware that the item must be received by Quirky Classics Limited within 30 calendar days for the refund to be accepted, we advise all our clients to have the parts fitted as soon as they receive the order. This warranty will be null and void if there is evidence of incorrect use or fitment that may directly or indirectly have lead to the components failure. Quirky Classics Limited holds the right to review this policy without given reason, in this instance your statutory rights will not be affected. In case you return an item considered as faulty, Quirky Classics Limited will not be responsible for any associated costs spent on mechanics and / or testing.
If for any reason you are not in agreement with the above outlined policy, please return your order within 3 days of delivery for a full refund. If the items are not returned we will assume your acceptance of all policies outlined above.